by Deepseafisher on Sat Mar 19, 2005 4:19 pm
More than knowing what they are talking about, caring for the customer is more important. There's a local reef shop in town, and I was in there talking to the guy about my first salt set up. He knows I have NO experience with salt water, and when I ask him what the smallest set up that I could probably be able to take care of myself would be, he says we have a little 8 gallon nano set up that I bet you could handle. Fortunately, I knew better by this point. As hard as a 10 gallon can be to manage in freshwater, can you immagine how hard a salt 8 gallon might be?
Its not al about knowledge, man. Its about caring to get return business.